Simple pricing, four levels
One rule governs everything: each backend layer runs on the infrastructure of whoever pays for it, so the free tier never costs us — and never costs you. Paid plans are billed per workspace, not per human agent: human agents are unlimited on every paid plan. What's metered and billed is AI usage.
Free — Widget + WordPress Plugin
US$0forever
None of ours: a static snippet in your visitor's browser, or your own WordPress hosting.
- Multichannel contact widget: WhatsApp, Telegram, Messenger, Instagram, phone, email, X — as direct links
- Multiple agents with weekly schedules
- Configurable design, colors and targeting by page/device
- WordPress: wp-admin panel, Gutenberg block, Elementor widget and shortcode
- WooCommerce product-page button; WPML, Polylang and Loco Translate friendly
- Analytics via your own GA4 or Meta Pixel
- No account, no usage limit, no forced watermark
Pro
Launch offer until December 31, 2026: US$1/month or US$10/year
US$1/ month, per workspace
Regular price US$25/month — or US$20/month billed annually
Ours, on a global edge network.
- Unlimited human agents
- Live web chat with AI on your site — 25 AI resolutions included per month
- US$1.00 per additional resolution
- REST API v1, HMAC-signed webhooks and WebSocket streaming
- RAG with one knowledge source
- Human-AI handoff by confidence threshold
- Coming next: agent mobile apps (in development), then Telegram and more channels
7-day full money-back guarantee
Business
US$250/ month — or US$200/month billed annually
Ours, on a global edge network.
- Everything in Pro
- 1,000 AI resolutions included per month
- US$0.25 per additional resolution
- Every platform channel as it ships — today web + API; Telegram is next on the roadmap
- RAG with unlimited knowledge sources
- Departments and routing rules
- Aggregate analytics: funnels, countries, devices
- Full API with write access, webhooks, and customizable AI agents
Enterprise
From US$500/ month, custom
Ours (global edge) or on-premise.
- Everything in Business
- SSO / SAML
- Data residency
- White-label embeddable mobile SDK
- White-label mobile app
- Dedicated support and a contractual SLA
How AI billing actually works
We bill AI usage per "resolution": one conversation the AI closes on its own, without needing a human agent to step in. We don't bill per token or per message — a resolution is a unit any business owner can understand without doing math.
Every paid plan includes a monthly allowance of resolutions (25 on Pro, 1,000 on Business), and additional resolutions beyond that allowance are billed per unit at the plan's rate (US$1.00 on Pro, US$0.25 on Business). Usage is metered automatically as it happens and reflected in your account in real time.
Human agents never count toward this metric and are unlimited on every paid plan — the whole model is designed so that adding more people to your team never raises your bill. Only AI usage does.
Frequently asked questions
Do I need a paid plan to use the Widget or the WordPress plugin?
No. Both are free forever, with no account and no usage limit, because they run entirely on your own site — there's no backend of ours to pay for.
What exactly is the US$1 launch offer?
The Pro plan for US$1/month or US$10/year, until December 31, 2026. After the offer, the regular price applies (US$25/month, or US$20/month billed annually). The goal is simple: that you actually try it.
What does the 7-day guarantee cover?
Everything. If Pro isn't for you within the first 7 days, you get a full refund — no forms, no questions designed to make you desist.
What counts as an AI "resolution"?
A conversation the AI closes on its own, without a human taking over. If it hands off to your team, that conversation is not billed as a resolution.
What happens if I go over my monthly resolution allowance?
You're simply billed per additional resolution at your plan's rate (US$1.00 on Pro, US$0.25 on Business) — the service doesn't stop and there's no hard cutoff.
Why don't you charge per seat?
Because per-seat pricing punishes growth: every person you add raises the bill. Here human agents are unlimited on every paid plan — only AI usage is metered, and only when it actually resolves.
Is there a contract or minimum term?
No. Monthly plans are month to month; annual billing simply trades commitment for a lower effective rate. Canceling never breaks the free layer — your Widget keeps working.
Can I mix the free Widget on some pages and the platform on others?
Yes. Both are light clients that coexist across a site's pages while you evaluate the upgrade.
What am I getting in Pro versus Business, in one sentence?
Pro is the full product for one team (25 resolutions, 1 knowledge source); Business raises the ceilings — 1,000 resolutions, unlimited knowledge, departments, routing, deeper analytics and write API.
Are WhatsApp Business API costs included?
When WhatsApp lands as a platform channel, Meta's per-conversation fees are always separate — on every vendor, including us. Nobody honest includes them in a flat plan price.