Not another chatbot
One inbox for every conversation. Humans and AI, on the same team.
iNTELIGENCIA VIVA puts live AI chat on your website today — web chat and a full API now; mobile apps, Telegram and more channels shipping onto the same inbox. Start with a free contact widget: no account, no backend, no cost.
The live handoff
The AI knows when it doesn't know
This is not a chatbot that makes things up. Every answer carries a confidence threshold: when certainty isn't enough, the conversation moves to a person on your team with the full summary — the customer never repeats their story.
Answers with your knowledge
Catalog, policies, schedules: the AI learns from your documents and URLs, not from thin air.
Hands off at the right moment
A configurable confidence threshold. Below it, a human steps in — with context.
Built for businesses that talk to customers all day
If people write to you on WhatsApp, fill out a contact form, or message your Instagram, iNTELIGENCIA VIVA gives that conversation a home — whether you're a two-person shop or a support team with departments and shifts.
Small and local businesses
Add a free multichannel contact button to any website in minutes — no developer, no monthly bill.
Online stores
Answer product questions instantly with AI that knows your catalog, and route the tricky ones to a human before the sale is lost.
Support teams
Give agents one inbox instead of five open tabs, with AI handling the repetitive tickets and a real handoff when a customer needs a person.
Agencies and freelancers
Roll out the free directory to client sites in minutes, then offer the paid platform as a real upsell when a client is ready for more.
Three layers, one product
Start free, stay free as long as you like, and grow into the paid platform only when you actually need real-time AI, memory, and a human inbox.
Free Widget
A snippet you paste into any site. Multichannel, multi-agent, with schedules — 100% in the visitor's browser, forever free.
Read more →Free WordPress Plugin
The same directory, native to wp-admin, with Gutenberg, WooCommerce, and WPML/Polylang support.
Read more →Paid platform
Real-time chat, AI with your own knowledge, and human handoff when confidence isn't enough — billed per workspace, not per agent.
Read more →How you actually get started
- 1
Configure your widget
Pick your channels — WhatsApp, Telegram, email, and more — set an agent schedule, and choose a look that matches your site.
- 2
Copy three lines of code
Paste the generated snippet into your site or CMS. No backend, no account, no approval process.
- 3
Upgrade when you're ready
When you need AI that remembers context, a shared inbox for your team, and a full API, move to Pro or Business without touching your site's code — new channels land on the same inbox as they ship.
Backed by an agency that has shipped for years
iNTELIGENCIA VIVA the product is built by iNTELIGENCIA VIVA the agency — the same team that has designed websites, managed hosting, built apps, and run SEO for businesses long before this product existed. You're not betting on a brand-new startup with no track record; you're getting a focused product from a team that already knows how to keep things running.
Meet the agency →Your first conversation channel can be live today
No credit card, no sales call, no waiting. Build your free directory now, or talk to us about the paid platform.
Frequently asked questions
What exactly is iNTELIGENCIA VIVA?
A customer-conversation platform: live AI chat on your website that answers from your own content and hands off to your human team the moment confidence drops — plus a free multichannel contact widget you can use forever without an account.
What can I use today, right now?
The free Widget (a contact button with WhatsApp, Telegram, phone, email and more as direct links), the free WordPress plugin in open beta, and the paid platform with live web chat, AI resolutions and the full REST API.
Do I need to create an account to start?
No. The free Widget is generated on the Free page with no signup, no backend and no tracking. You only create an account when you want the paid platform.
How is this different from a traditional chatbot?
A chatbot follows a script; our AI answers from knowledge you control (RAG) and — critically — knows when it doesn't know, handing the conversation to a human with a full summary instead of guessing.
What does "human handoff by confidence" mean?
Every AI answer carries an internal confidence estimate. Below the threshold you set, the AI stops and routes the conversation to your team with everything it already learned — the visitor never has to repeat themselves.
Which channels does the platform support today?
Honestly: web chat and the API are live today. Agent mobile apps are in development, then Telegram, then more channels — all landing in the same inbox. The free Widget's seven channels are direct links and work today.
How much does it cost?
The Widget and WordPress plugin are free forever. Pro is US$25/month (US$20/month billed annually) and Business is US$250/month — per workspace, with unlimited human agents, never per seat.
Does the AI replace my support team?
No — it joins it. The AI absorbs the repetitive share and your team keeps the judgment calls, sharing one inbox, one contact history and one set of rules. Human agents are unlimited on every paid plan.
Will a chat widget slow my website down?
Ours won't: it's a small static script, loaded deferred, with no render-blocking requests — your Core Web Vitals don't pay for your chat button.
Where is the company behind this?
Costa Rica. iNTELIGENCIA VIVA is built by ZARZA CORP, S.A. — the same team also runs a web design, apps, SEO and hosting practice, so the product is grounded in real client work.